Customer Care Center

Monday-Friday 6am-7pm EST
Phone: 1-800-253-9364
Fax: 800-648-2272

Consultation Services

Do you need help choosing a lens design or troubleshooting an existing lens fit?

You can count on our team of certified fitting consultants! Our easily accessible and highly trained staff has the expertise and know-how to maximize your specialty lens success – even in the most challenging situations. Consulting on well over one thousand custom lens fits each week, their breadth of experience ranges from basic spherical lens design to advanced design and troubleshooting for highly irregular and diseased corneas. They understand how tear chemistry and volume impact GP material choices and are versed on the structural stability of materials when taking into account corneal toricity and patient handling. By understanding these critical factors in material selection and lens design, they can help assure that patients are properly matched to materials and designs that optimize ocular health and visual acuity, while promoting the highest degree of practitioner success and patient satisfaction.

We can help with any custom contact lens fitting scenario. Ask us about fitting:
  • Spheres
  • Torics
  • Multifocals and bifocals
  • Sclerals
  • Aphakics (pediatric or adult)
  • Keratoconus / PMD
  • Post trauma
  • Irregular astigmatism
  • Reverse geometry
  • Post surgical
  • Orthokeratology

Meet Our
Consultants

Our certified fitting consultants possess the design and problem solving knowledge to assist you in achieving that goal. Count on our team of professionals to make every fit a success!

Bethany Peebles
FAAO, ABOC, NCLE-AC
Lindsey Cronkright
NCLE-AC
Rhiannon Gray
NCLEC, ABOC
Adrian Johnson
NCLE-AC
Jason Kiste
ABOC, NCLE-AC
Abigail Meyer
NCLEC, ABOC
Ben Rozema
ABOC
Aimee Zebell
NCLE-AC, ABOC
Give us a call

1-800-566-8001

Monday through Friday
9:00 am - 6:00pm EST

Send us a video or file

Use our form to send us a video from your phone or computer.

If you have a general inquiry, please contact us here.

Submit
Videos or Files

Attachments
Contact Information
Contact Preferences *