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Physical lens returns* are required for credit consideration in cases of Patient Cancellation. Please complete the custom lens return authorization form and include it with all previously ordered lenses for this patient to:
Art Optical Credit Dept. 3175 3 Mile Road NW Walker, MI 49534
*Art Optical is not responsible for lens returns sent to us via a non-traceable method.
All “OTHER” lens credit requests require physical lens returns* for inspection. Please contact Art Optical Customer Care at 800.253.9364 to request a Return Authorization (RA#) and then complete the custom lens return authorization form and include it with returned lenses to be assessed to: