Customer Care Center

Monday-Friday 6am-7pm EST
Phone: 1-800-253-9364
Fax: 800-648-2272

Request Lens Credit

Select Reason for Lens Credit Request
Lens

Physical lens returns* are required for credit consideration in cases of Patient Cancellation. Please complete the custom lens return authorization form and include it with all previously ordered lenses for this patient to:

Art Optical Credit Dept.
3175 3 Mile Road NW
Walker, MI 49534

*Art Optical is not responsible for lens returns sent to us via a non-traceable method.

All “OTHER” lens credit requests require physical lens returns* for inspection. Please contact Art Optical Customer Care at 800.253.9364 to request a Return Authorization (RA#) and then complete the custom lens return authorization form and include it with returned lenses to be assessed to:

Art Optical Credit Dept.
3175 3 Mile Road NW
Walker, MI 49534

*Art Optical is not responsible for lens returns sent to us via a non-traceable method.

Art Optical

Monday‑Friday, 6am‑7pm EST
Phone: 800.253.9364
Fax: 800.648.2272