Customer Care Center

Monday-Friday 6am-7pm EST
Phone: 1-800-253-9364
Fax: 800-648-2272

Privacy Policy

This site is owned by Art Optical, Inc. Our policy is to respect the privacy of visitors to our website. This policy describes our practices regarding how we gather and use information from our site’s visitors. By using this site, you agree with the terms of this Privacy Policy. Whenever you submit information via this site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

This site actively collects information from its visitors by asking you specific questions and permitting you to communicate directly with us via email and feedback forms. Some of the information that you submit may be personally identifiable information (information that can be uniquely identified with you, such as your full name, address, email address, phone number, etc.).

The personally identifiable information we collect is used by us for internal purposes such as improving our products, learning about our customers’ needs and marketing purposes. Unless otherwise required by law or if pertinent to a judicial or governmental investigation, it is not shared with other organizations or persons, other than to organizations or persons assisting us in collecting, assembling or processing this information.

Our site is not set up to track, collect, or distribute personal information about you (such as name, address, email address, telephone number and product preferences) unless you voluntarily input this information. We do use electronic records to compile statistics about how collectively our visitors interact with our website. These statistics contain no personal information and are only used internally to monitor site usage.


Cookie Privacy:

When you visit our website, we store cookies on your browser to collect information. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience.

Essential cookies and other similar technologies used by us enable you to navigate the Website and use its services and features. Without these essential cookies, the Website will not perform smoothly and we may not be able to provide the Website to you or provide you with certain services or features of our Website.

Preference cookies collect information about your choices and preferences and allow us to remember language and other local settings and to customize our Website accordingly.

Analytics Cookies and other similar technologies used by us collect information about your use of the Website and enable us to improve the way it works and operates. Specifically, analytics cookies provide us with information regarding what the most frequently visited pages on the Website are, help us record and debug any issues you may have with the Website, and show us how effective our advertising is. These analytics cookies do not allow us to see the usage of a single user but does allow us to see overall patterns of usage on the Website. We do not examine this information for individually identifying information, but we do use this information to understand the traffic on our Website.

Targeting Cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.